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Zoekresultaten

Zoekopdracht: subjects: "Health and Nutrition"

TitelQuality health services in Yemen : the patients' perspective  
AuteurB.M. Al-Sufyani
InstellingKIT (Royal Tropical Institute)
AfdelingDevelopment Policy & Practice
OpleidingMaster of Public Health / International Course in Health Development (ICHD)
Jaar2008
Pagina'sv, 48, xi
OrganisatieKIT - Royal Tropical Institute
OnderwerpHealth and Nutrition
Trefwoordhealth services
RegioWestern Asia
LandYemen
SamenvattingQuality of care is very poor in public and private sectors in Yemen (World Bank, 2006, MoPH 2000, WHO 2006), most, if not all Yemeni people are not satisfied with the quality of health care in public and private sectors, in the public sector patients have to pay out of their pockets for the service which used to be free with no improvement in quality (MoPH 2000), patients and professionals believe that quality of services should be improved. The low utilization of health services available in spite of the huge prevailing health problems implies that the choice of services be influenced by other factors than availability, the most important factor for not using the services is patient dissatisfaction (MoPH 1998). Quality of care in Yemeni hospital can be improved starting from patient satisfaction aspect, which can be improved easily and with minimum resources. This paper is focused on hospitals quality of care from patient perspective. The aim of this study is to explore quality of care from patients’ perspective, mechanism for measuring and assessing the patients’ perspective and to suggest strategies that include patients’ perspective to improve quality of care in Yemeni hospitals.  
TaalEngels
CategorieResearch
Soort documentMaster thesis
Rechten© 2008 Al-Sufyani
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